High Roller Casino Canada: How VIP Play Really Works in 2026
High roller casino Canada players operate under a different set of rules than the average punter. Limits get raised, hosts get assigned, withdrawals get expedited, and the compliance layer gets thicker, not thinner. That last part surprises people. The bigger the money, the more paperwork a Canadian operator has to file. FINTRAC requires large cash transaction reports on anything at or above CAD 10,000, and that threshold applies whether you are buying in at a land-based table in Ontario or funding an account at an offshore brand.
This guide covers the mechanics: which Canadian-licensed operators accept serious stakes, how offshore alternatives handle six-figure deposits, what the actual withdrawal ceilings look like, and how session timers, reality checks and cooling-off periods behave when your average bet is CAD 500 rather than CAD 5. No hype, no promises of guaranteed returns. Just the operational detail that matters once your bankroll stops being a rounding error.
What Counts as a High Roller in the Canadian Market
There is no single regulator-defined number. The label is a marketing convention, and it shifts depending on who is doing the labelling. A VIP host at a licensed Ontario operator will usually start treating you differently somewhere between CAD 25,000 and CAD 50,000 in lifetime deposits. An offshore crypto casino might flag you at CAD 10,000. Neither figure appears in any statute.
What does appear in statute is the reporting layer. Under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act, casinos must report suspicious transactions of any size and large cash transactions at CAD 10,000 or more. That means a Canadian high roller generates compliance paperwork at a rate a casual player never will. Expect source-of-funds requests, enhanced due diligence, and periodic account reviews.
Practical thresholds vary by vertical too. Table games and live dealer tables absorb bigger stakes than slots simply because slot machines cap max bets. A Pragmatic Play slot might top out at CAD 250 per spin on a high-volatility title, while a live roulette table from Evolution can carry a CAD 50,000 straight-up limit on a VIP table. That gap shapes where serious money actually goes.
How much do you need to deposit to be treated as a VIP in Canada?
Most licensed Canadian operators tier their VIP programs starting around CAD 10,000 in cumulative deposits, with meaningful perks kicking in near CAD 50,000. Offshore brands often lower the entry to CAD 5,000 because they carry fewer overheads. The tier names differ, the underlying mechanic does not: deposit volume plus wagering volume determines your host, your limits and your withdrawal speed.
Does a high roller status change the house edge?
No. House edge is a mathematical property of the game, not the player. European roulette sits at 2.7% regardless of your stake size, and a 96.5% RTP slot returns the same percentage over the long run whether you spin CAD 1 or CAD 100. What VIP status changes is everything around the game: limits, speed, comps and service.
Which regulators oversee high-stakes play in Canada?
Provincial regulators do the heavy lifting. The Alcohol and Gaming Commission of Ontario licenses and supervises iGaming in Ontario, and the Kahnawake Gaming Commission has regulated online operators serving Canadian players since 1999. Offshore operators in Curaçao fall under the Curaçao Gaming Authority, which offers far less consumer protection. The distinction matters enormously at high stakes.
Licensed Canadian Operators That Handle Serious Stakes
Ontario is the only province with a fully regulated commercial iGaming market, and it launched on April 4, 2022. Since then the AGCO has approved dozens of operators, and a handful of them are genuinely built for large balances. BetMGM Casino, Bet365 Casino, Unibet Casino, LeoVegas Casino, Party Casino, PokerStars Casino, Betway Casino, DraftKings Casino, Golden Nugget Casino and BetVictor Casino all hold Ontario registrations and all run tiered VIP structures.
The trade-off is real. Licensed operators enforce deposit limits, require source-of-funds documentation above certain thresholds, and cannot accept credit card deposits in Ontario. That last rule has been in force since the market opened. If you want to move CAD 100,000 in a week, a licensed operator will ask questions an offshore site will not.
Withdrawal ceilings on the licensed side are typically CAD 50,000 to CAD 100,000 per transaction, with daily caps that vary by brand. Bet365 Casino runs one of the higher published limits in the Ontario market. Unibet Casino processes large withdrawals through a dedicated VIP queue. LeoVegas Casino assigns a personal account manager once you clear its top tier.
| Operator | Licence | Typical VIP Entry | Withdrawal Cap (per transaction) |
|---|---|---|---|
| Bet365 Casino | AGCO (Ontario) | ~CAD 25,000 lifetime | Up to CAD 100,000 |
| BetMGM Casino | AGCO (Ontario) | ~CAD 20,000 lifetime | Up to CAD 50,000 |
| Unibet Casino | AGCO (Ontario) | ~CAD 15,000 lifetime | Up to CAD 50,000 |
| LeoVegas Casino | AGCO (Ontario) | ~CAD 20,000 lifetime | Up to CAD 75,000 |
| PokerStars Casino | AGCO (Ontario) | ~CAD 10,000 lifetime | Up to CAD 50,000 |
| Golden Nugget Casino | AGCO (Ontario) | ~CAD 15,000 lifetime | Up to CAD 40,000 |
Why do Ontario operators cap withdrawals at all?
Two reasons, and neither is about punishing winners. First, liquidity management: operators hold segregated player funds and need to match large payouts against reserves. Second, anti-money-laundering obligations. A CAD 100,000 withdrawal triggers enhanced checks under FINTRAC rules, and processing it in tranches lets the operator complete those checks without freezing your entire balance.
Can you negotiate limits at a licensed operator?
Sometimes, and it depends on your history. A VIP host at Bet365 Casino or LeoVegas Casino can raise table limits and withdrawal caps for accounts with a clean, documented deposit record. The leverage comes from tenure and volume, not from asking loudly. New accounts rarely get exceptions, and requests are logged.
What documentation will a licensed operator request?
Expect photo identification, proof of address dated within 90 days, and source-of-funds evidence such as bank statements, payslips or a notice of assessment. For deposits above CAD 10,000 in a single transaction, enhanced due diligence is standard. Offshore operators often skip these steps, which is exactly why they carry more risk for the player.
Offshore High Roller Brands and What They Actually Offer
Offshore operators serve Canadian players under Curaçao or Kahnawake licences and sit outside provincial regulation. They are legal to play at from most provinces, but they are not licensed by a Canadian provincial regulator, and that distinction carries consequences. Dispute resolution runs through the operator's own process or an offshore authority, not through the AGCO.
The upside is flexibility. Offshore brands routinely accept deposits of CAD 50,000 or more in a single crypto transaction, run higher table limits, and process withdrawals in hours rather than days. Stake Casino, Roobet Casino, BC.Game Casino, FortuneJack Casino, BitStarz Casino and 7Bit Casino all operate in this space with established track records. Several have run continuously since the late 2010s.
Crypto settlement is the main draw. A Bitcoin or Ethereum withdrawal at Stake Casino or BC.Game Casino can clear in under 30 minutes once confirmed on-chain, versus the 1 to 3 business days typical of licensed Canadian operators. For a player moving CAD 200,000, that speed difference is not cosmetic.
Are offshore casinos safe for large deposits?
Safer than they were a decade ago, but not equivalent to licensed play. Established brands like BitStarz Casino and FortuneJack Casino have paid out reliably for years, and their Curaçao licences require segregated funds. The gap is enforcement: if a dispute arises, you have no provincial regulator to escalate to, and recovery options are limited.
Which offshore operators publish the highest table limits?
Stake Casino and Roobet Casino both run VIP live dealer tables through Evolution with limits that reach into six figures on baccarat and roulette. BC.Game Casino publishes similarly aggressive caps. On the slots side, Hacksaw Gaming and Nolimit City titles at these brands often carry max bets of CAD 200 to CAD 500 per spin, well above the typical CAD 50 ceiling at licensed Ontario operators.
How do offshore brands verify high-value players?
Most run a tiered verification process. Basic accounts need an email. Withdrawals above a set threshold, often CAD 2,000 to CAD 10,000 depending on the brand, trigger identity verification. High rollers at Stake Casino or BitStarz Casino typically complete verification once and then operate without repeated checks, which is a meaningful convenience at volume.
Session Timers, Reality Checks and Cooling-Off: The Mechanics
Responsible gambling tools are not decorative. They are software features with defined behaviours, and they interact with high-stakes play in ways casual players never notice. Understanding how they work under the hood matters more once your session involves real money.
A session timer is the simplest component. You set a duration, the platform tracks elapsed time from login, and at the threshold it triggers a notification. At licensed Ontario operators, session timers are mandatory features, not optional add-ons. The AGCO requires them as part of its responsible gambling standards, and operators must log that the tool was offered.
Reality checks are the next layer up. Instead of a single timer, a reality check fires at fixed intervals, commonly 30 or 60 minutes, and displays net win or loss for the session alongside time played. This is the feature that most affects high rollers, because a CAD 500 average bet can produce a five-figure swing inside an hour. Seeing that number on screen changes behaviour in a way a clock does not.
Cooling-off periods are the enforcement layer. A cooling-off request locks you out of the account for a set duration, typically 24 hours to 30 days, and cannot be reversed early. Self-exclusion goes further: 6 months minimum at Ontario-licensed operators, extendable, and registered across all AGCO-licensed sites so you cannot simply move to a competitor.
| Tool | Typical Trigger | Can It Be Reversed? | Scope |
|---|---|---|---|
| Session timer | User-set, 15–240 min | Yes, before expiry | Single session |
| Reality check | Fixed, 30–60 min | Yes, on screen | Single session |
| Cooling-off | User request | No, locked for duration | One operator |
| Deposit limit | User-set daily/weekly/monthly | Only downward, with delay | One operator |
| Self-exclusion | User request | No, minimum 6 months | All AGCO operators |
How does a reality check actually calculate your session result?
It nets deposits against withdrawals and current balance for the session window, then subtracts any pending wagers. The figure shown is realised plus unrealised position at that moment, not a projection. At a CAD 500 average bet over 60 minutes of live blackjack, that number can move CAD 15,000 in either direction, which is precisely the point.
Why can't you undo a cooling-off period?
Because reversibility defeats the purpose. A player who requests a 72-hour cooling-off and then reverses it two hours later has not cooled off. Ontario regulations require that cooling-off and self-exclusion requests be irreversible for their stated duration, and operators must action them within a defined window, usually 24 hours of the request.
Do deposit limits apply immediately?
Reductions apply immediately. Increases require a waiting period, commonly 24 hours, and in some jurisdictions 7 days. This asymmetry is deliberate. It prevents a player from raising a limit mid-session to chase losses, which is the single most common pattern that turns a bad night into a serious problem.
What happens to your balance during self-exclusion?
It stays yours. Self-exclusion blocks access, not ownership. Licensed operators must return any remaining balance on request, and they cannot confiscate funds simply because you excluded. Outstanding bonus wagering requirements may be voided, however, so check the terms before you request exclusion if you have an active bonus.
Payment Methods, Limits and the Cost of Moving Big Money
Getting money in and out is where high rollers feel the friction most. Licensed Ontario operators cannot accept credit cards, a rule in place since the market opened in April 2022. That leaves Interac, bank transfer, and in some cases e-wallet options. Interac caps vary by financial institution, commonly CAD 3,000 to CAD 10,000 per transaction, which makes it impractical for six-figure deposits.
Bank transfers handle the volume but run on banking hours. A CAD 100,000 wire to a licensed operator may take 1 to 3 business days to settle, and the operator will typically require source-of-funds documentation before crediting it. Offshore crypto brands sidestep all of this: a single Bitcoin transaction can carry the equivalent of CAD 500,000, and confirmation takes roughly 10 to 60 minutes depending on network conditions and fee paid.
The cost matters too. Interac transfers are usually free. Bank wires may carry a CAD 25 to CAD 50 fee. Crypto deposits cost the network fee, which fluctuates but has often sat between CAD 1 and CAD 20 for Bitcoin and considerably less for Ethereum layer-2 options. On a CAD 100,000 deposit, that spread is negligible. On a CAD 500 deposit, it is not.
Which payment method is fastest for a large withdrawal?
Crypto, by a wide margin. A verified withdrawal at Stake Casino or BC.Game Casino can reach your wallet in under 30 minutes. Licensed Ontario operators typically process large withdrawals in 1 to 3 business days, and first-time large withdrawals may take longer while enhanced checks complete. Speed is the main reason high rollers keep offshore accounts alongside licensed ones.
Are there tax implications for Canadian high rollers?
Canada does not tax lottery or gambling winnings for casual players, and the Canada Revenue Agency generally treats occasional gambling gains as non-taxable. The picture changes if gambling is conducted as a business, in which case income may be taxable. Professional or habitual players should get advice specific to their situation rather than relying on the general rule.
What is the maximum single deposit at major operators?
It varies widely. Licensed Ontario operators often cap single card or Interac deposits at CAD 10,000 or less, with bank transfer limits set higher on request. Offshore crypto brands have effectively no ceiling beyond what the blockchain can carry in one transaction. 7Bit Casino and FortuneJack Casino both accept large crypto deposits without published per-transaction caps.
Game Selection at High Stakes: Where the Limits Actually Sit
Not every game scales. Slot machines have hard-coded maximum bets, and most titles cap out well below what a high roller wants to wager. Pragmatic Play's Sweet Bonanza tops out around CAD 125 per spin. NetEnt's Starburst caps near CAD 100. Even high-volatility Nolimit City releases rarely exceed CAD 250 to CAD 500 per spin at offshore brands, and licensed Ontario operators often set lower ceilings still.
Table games scale much further. Live dealer baccarat from Evolution routinely runs VIP tables with limits of CAD 10,000 to CAD 50,000 per hand. Roulette VIP tables at Stake Casino and Roobet Casino carry straight-up limits in the same range. Blackjack VIP tables at licensed operators like Bet365 Casino and Unibet Casino commonly sit between CAD 5,000 and CAD 25,000 per hand.
RTP is the other variable, and it does not improve with stake size. A 96.5% RTP slot returns 96.5% over millions of spins regardless of bet. Evolution's live roulette runs at 97.3% on the European wheel. Blackjack with basic strategy sits near 99.5%. At CAD 50,000 per hand, that 0.5% edge on blackjack still costs CAD 250 per hand in expected value, which is why game choice matters more than bet size.
Do high-limit slots have better RTP?
Generally no, and sometimes the opposite. Some operators run tiered RTP configurations where the same slot returns 96% at low stakes and 94% at higher ones, though this practice is more common in some markets than others. The safer assumption is that RTP is fixed per game version, and you should check the published figure in the game's info panel before wagering big.
What is the highest-limit live dealer game available?
Baccarat, consistently. Evolution's high-limit baccarat tables at offshore brands accept up to CAD 50,000 per hand on the banker or player bet, with tie bets capped lower. Roulette VIP tables follow closely. Blackjack caps tend to sit below both because the house edge is thinner and operators limit exposure accordingly.
Can you request a private table?
Yes, at the top tier. Operators including LeoVegas Casino, Bet365 Casino and Stake Casino offer private or exclusive live tables to high rollers, sometimes with a dedicated dealer and custom limits. Access is typically granted by a VIP host after a review of deposit and wagering history, and the limits are negotiated case by case.
Bonuses, Comps and What High Rollers Actually Get
Standard welcome bonuses are close to useless at high stakes. A CAD 1,000 match with a 40x wagering requirement on a CAD 500 spin slot means clearing CAD 40,000 in wagers before withdrawal, and the bonus itself caps out long before your bankroll does. High rollers generally ignore them.
What matters is the VIP layer. Cashback on net losses, typically 5% to 15% at offshore brands and 2% to 10% at licensed operators, is the most valuable recurring perk. Reload bonuses with low wagering requirements come next. Personal account managers, faster withdrawal queues, higher limits and event invitations round out the package.
The comp math is worth doing. At a CAD 50,000 monthly net loss and 10% cashback, you recover CAD 5,000. That is meaningful. But a bonus with a 40x requirement on a CAD 5,000 deposit demands CAD 200,000 in wagers to clear, and at a 96.5% RTP slot that carries an expected cost of CAD 7,000. The bonus is worth less than the wagering it demands.
Is cashback better than a deposit match for high rollers?
Almost always. Cashback pays on net losses with no wagering requirement at most offshore brands, so the value is immediate and unconditional. A deposit match with a 30x or 40x requirement can cost more in expected value than it pays, particularly on high-volatility slots where variance is wide and clearing is slow.
How do VIP tiers compare across major brands?
Entry thresholds cluster between CAD 10,000 and CAD 50,000 in lifetime deposits, and top tiers generally require CAD 250,000 or more. LeoVegas Casino and Bet365 Casino run the more structured programs among licensed operators. Stake Casino and Roobet Casino run tiered rakeback systems that pay a percentage of wagers back regardless of win or loss.
Do high rollers get better bonus terms?
Yes, and the difference is in the wagering requirement rather than the headline amount. VIP-specific offers at major brands often carry 5x to 15x requirements instead of the 30x to 40x on public bonuses. That reduction is worth more than a larger match percentage, because it directly lowers the expected cost of clearing.
Risk Management for Large Bankrolls
Variance at high stakes is not theoretical. A 96.5% RTP slot with high volatility can produce swings of 500 to 1,000 times your stake across a session, which at CAD 100 per spin means CAD 50,000 to CAD 100,000 in either direction. Bankroll sizing has to account for that range, not just the house edge.
The practical rule most experienced players use is a session bankroll of at least 100 times the average bet for slots, and 50 times for table games where variance is lower. At a CAD 500 average bet, that means CAD 50,000 for a slot session and CAD 25,000 for blackjack. Below that, a normal losing run will end your session before the math has a chance to work.
Loss limits are the other lever, and they work best when set before you start. A hard stop at 20% of session bankroll is a common approach. Combined with a reality check at 30-minute intervals, it creates two independent triggers: one on time, one on money. Operators build both into their platforms, and using them is not a sign of weakness at any stake level.
How much variance should a high roller expect?
On a high-volatility slot at CAD 100 per spin, swings of CAD 50,000 to CAD 100,000 within a single session are within normal range. On live blackjack at CAD 5,000 per hand, a 100-hand session carries a standard deviation in the low tens of thousands. Sizing a bankroll below those ranges guarantees a short session.
Do operators flag accounts that lose too much?
Licensed operators are required to monitor for signs of harm under AGCO standards, and they can intervene with a responsible gambling check. Offshore operators generally do not, which cuts both ways: fewer interruptions, but also no safety net. If you are playing at high stakes offshore, the monitoring responsibility sits entirely with you.
What is the safest structure for a large bankroll?
Split it. Keep a licensed account for regulated play with full dispute resolution, and use offshore accounts only for what you can afford to have tied up in a slower resolution process. Set deposit limits at the licensed operator, keep crypto balances separate, and never move funds between them mid-session to chase a loss.
Responsible Gambling: The Rules That Apply in Canada
Gambling in Canada is restricted to adults aged 19 or older in most provinces, including Ontario, British Columbia, Alberta, Saskatchewan, Manitoba, Nova Scotia, New Brunswick, Prince Edward Island and Newfoundland and Labrador. The age is 18 in Quebec, Manitoba and Alberta for some forms of play, so check your province. Licensed operators verify age before allowing deposits.
If gambling stops being entertainment, help is available and free. The national problem gambling helpline is available at 1-800-463-1554, and provincial services operate alongside it. Ontario residents can reach ConnexOntario at 1-866-531-2600, available 24 hours a day. These lines are staffed by trained counsellors, not automated systems.
Self-exclusion is the formal mechanism. Ontario's self-exclusion program, operated through the AGCO, lets you exclude from all licensed iGaming operators and land-based casinos in the province for a minimum of 6 months. Offshore operators run their own self-exclusion tools, but those apply only to that brand. If you need a break that actually holds, the provincial register is the stronger option.
What is the legal gambling age in Canada?
19 in most provinces, including Ontario, British Columbia, Alberta, Saskatchewan, Manitoba, Nova Scotia, New Brunswick, Prince Edward Island and Newfoundland and Labrador. Quebec sets the age at 18. Operators verify age through government identification before processing deposits, and no licensed Canadian operator accepts players below the provincial minimum.
Where can Canadian players get help with a gambling problem?
The national problem gambling helpline is 1-800-463-1554. Ontario residents can contact ConnexOntario at 1-866-531-2600, which operates 24 hours a day. Both services are free and confidential. Provincial health authorities also run their own programs, and treatment referrals are available through family doctors.
How does the Ontario self-exclusion register work?
You register through the AGCO's self-exclusion program, choose a duration of at least 6 months, and the exclusion applies across all licensed iGaming operators and land-based casinos in Ontario. Operators must block your access and marketing within a defined window. Reversal is not possible before the period ends, and re-entry requires a formal application.
Do licensed operators have to offer deposit limits?
Yes. Under AGCO standards, licensed Ontario operators must provide deposit limits, session timers, reality checks, cooling-off periods and self-exclusion. These are mandatory features, not optional extras. Operators must also monitor play for signs of harm and can intervene directly if patterns suggest a problem is developing.
What happens if you request a cooling-off period offshore?
It applies to that operator only, and enforcement depends on the brand. Established offshore sites like BitStarz Casino and FortuneJack Casino honour cooling-off requests, but there is no cross-operator register and no regulator to escalate to if a request is ignored. The provincial self-exclusion register is the only mechanism with real teeth in Canada.
Frequently Asked Questions
What is a high roller casino in Canada?
A high roller casino is one that accommodates large stakes, typically through raised table limits, higher deposit and withdrawal caps, and a VIP program with dedicated hosts. In Canada, licensed Ontario operators like Bet365 Casino and LeoVegas Casino run these programs, as do offshore brands such as Stake Casino and BC.Game Casino.
Are high roller casinos in Canada legal?
Licensed Ontario operators are fully legal and regulated by the AGCO. Offshore operators serving Canadian players under Curaçao or Kahnawake licences are legal to play at from most provinces, but they are not provincially regulated, and dispute resolution runs through offshore channels rather than Canadian authorities.
How much do you need to deposit to qualify as a high roller?
There is no legal threshold. In practice, licensed Ontario operators start VIP treatment between CAD 10,000 and CAD 50,000 in lifetime deposits, with top tiers requiring CAD 250,000 or more. Offshore brands often set entry lower, sometimes around CAD 5,000, because they carry fewer regulatory overheads.
Which Canadian high roller casino has the highest withdrawal limit?
Among licensed operators, Bet365 Casino publishes one of the higher caps at up to CAD 100,000 per transaction, with LeoVegas Casino following at around CAD 75,000. Offshore crypto brands have effectively no published ceiling, since a single Bitcoin transaction can carry several hundred thousand dollars.
Do high rollers pay tax on casino winnings in Canada?
Generally no. The Canada Revenue Agency treats occasional gambling winnings as non-taxable for casual players, and Canada does not run a lottery-style withholding tax. If gambling is conducted as a business rather than a pastime, income may become taxable, so professional players should seek advice specific to their circumstances.
What responsible gambling tools do high roller casinos provide?
Licensed Ontario operators must offer deposit limits, session timers, reality checks, cooling-off periods and self-exclusion under AGCO standards. Session timers and reality checks are the tools high rollers use most, because a CAD 500 average bet can produce a five-figure swing inside 60 minutes, and seeing that figure on screen changes decisions.
Can you negotiate higher limits at a Canadian casino?
Yes, usually through a VIP host. Operators including Bet365 Casino, Unibet Casino and LeoVegas Casino raise table limits and withdrawal caps for accounts with a documented deposit and wagering history. New accounts rarely get exceptions, and every request is logged for compliance purposes.
What is the fastest way for a high roller to withdraw winnings?
Crypto, at an offshore operator. A verified withdrawal at Stake Casino or BC.Game Casino typically clears in under 30 minutes once the transaction confirms on-chain. Licensed Ontario operators process large withdrawals in 1 to 3 business days, and first-time large payouts may take longer while enhanced checks complete.
Is it safer to play at a licensed or offshore high roller casino?
Licensed is safer on paper. AGCO-regulated operators must segregate player funds, offer mandatory responsible gambling tools, and answer to a provincial regulator. Offshore brands with long track records like BitStarz Casino and FortuneJack Casino have paid out reliably for years, but you have no Canadian authority to escalate to if something goes wrong.
What games suit a large bankroll best?
Table games, mainly because they scale. Live baccarat and roulette at Evolution VIP tables carry limits up to CAD 50,000 per hand, while slots from Pragmatic Play and NetEnt typically cap between CAD 100 and CAD 250 per spin. Blackjack with basic strategy offers the lowest house edge at roughly 0.5%, which matters most at volume.
High-stakes play in Canada comes down to matching the venue to the bankroll. Licensed Ontario operators give you regulatory cover, mandatory responsible gambling tools and dispute resolution, at the cost of documentation and slower payouts. Offshore brands give you speed, higher limits and fewer questions, at the cost of recourse if something goes sideways.
Most experienced players keep both and move money deliberately rather than reactively. Whichever route you take, set the loss limit before the first bet, use the reality check when it fires, and treat the provincial self-exclusion register as the one tool worth knowing about before you ever need it.
Gambling in Canada is restricted to adults aged 19 or older in most provinces, the national problem gambling helpline is 1-800-463-1554, and Ontario's self-exclusion program through the AGCO locks you out of every licensed operator in the province for a minimum of 6 months.